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Support Overview

Our support staff is available to answer any questions about your Doble equipment. You can contact Doble support by email or phone. You can also download the latest Doble product updates.

Doble provides support to our customers for:

• Troubleshooting
• Spare parts orders
• RMA requests
• Repair status information
• Warranty-related questions

So that we may best serve you, please have the following information available when contacting Doble:

• Company
• Name
• Phone number
• Address
• Doble test set model number
• Doble test set serial number
• Describe in detail your problem or request

You can reach a member of our Customer Service team by calling +1 617-926-4900 or by emailing customerservice@doble.com

Parts Ordering

To order spare parts, please call +1 617-926-4900 ext. 2918 or 2921.

Warranty Questions

For warranty questions, please call +1 617-926-4900 ext. 2918, 2921, or 2977.

Troubleshooting Questions / RMA Requests

For troubleshooting questions or RMA requests, please call +1 617-926-4900 and enter the extension listed below or press 0 to speak directly with the operator.

CONTACT YOUR DOBLE CLIENT SERVICE ENGINEER
Clients with a Doble Services Agreement are assigned a Doble Client Service Engineer to provide analysis of test results, training, consultation and technical support. If you do not know who your Doble Client Service engineer is, please send an email to help@doble.com or call +1-617-926-4900.