Support

Support Overview

Our support staff is available to answer any questions about your Doble equipment. You can submit a request online or contact Doble support by email or phone. You can also download the latest Doble product updates.

Doble provides support to our customers for:

  • Troubleshooting
  • Spare parts orders
  • RMA requests
  • Repair status information
  • Warranty-related questions

So that we may best serve you, please have the following information available when contacting Doble:

  • Company
  • Name
  • Phone number
  • Address
  • Doble test set model number
  • Doble test set serial number
  • Describe in detail your problem or request

You can reach a member of our Customer Service team by calling +1 617-926-4900 or by emailing customerservice@doble.com

Parts Ordering

To order spare parts, please call +1 617-926-4900 ext. 2918 or 2921.

Warranty Questions

For warranty questions, please call +1 617-926-4900 ext. 2918, 2921, or 2977.

Troubleshooting Questions / RMA Requests

For troubleshooting questions or RMA requests, please call +1 617-926-4900 and enter the extension listed below or press 0 to speak directly with the operator.

Instrument Extension
F Series Relay Test 2977, 2917, or 2921
F Series Application Support
2913 or 2984
M4000 Series (Power Factor)
2905 or 2921
M2H / MEU Series (Power Factor) 2229 or 2905
TR / TDR Series (Motion Analyzer)
2255 or 2921

 


Doble is an ISO 9001:2000 Certified Company. © 2008 Doble Engineering Company
All Rights Reserved. View our Privacy Statement.