Support Overview
Our support staff is available to answer any questions about your Doble equipment. You can submit a request online or contact Doble support by email or phone. You can also download the latest Doble product updates.
Doble provides support to our customers for:
- Troubleshooting
- Spare parts orders
- RMA requests
- Repair status information
- Warranty-related questions
So that we may best serve you, please have the following information available when contacting Doble:
- Company
- Name
- Phone number
- Address
- Doble test set model number
- Doble test set serial number
- Describe in detail your problem or request
You can reach a member of our Customer Service team by calling +1 617-926-4900 or by emailing customerservice@doble.com
Parts Ordering
To order spare parts, please call +1 617-926-4900 ext. 2918 or 2921.
Warranty Questions
For warranty questions, please call +1 617-926-4900 ext. 2918, 2921, or 2977.
Troubleshooting Questions / RMA Requests
For troubleshooting questions or RMA requests, please call +1 617-926-4900 and enter the extension listed below or press 0 to speak directly with the operator.
| Instrument |
Extension |
| F Series Relay Test |
2977, 2917, or 2921 |
F Series Application Support
|
2913 or 2984 |
M4000 Series (Power Factor)
|
2905 or 2921 |
| M2H / MEU Series (Power Factor) |
2229 or 2905 |
TR / TDR Series (Motion Analyzer)
|
2255 or 2921 |
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